Please read these Terms and Conditions carefully before creating an account or using the 162 platform. This document constitutes a binding agreement between you and 162.
These Terms & Conditions ("Terms") constitute a legally binding agreement between the 162 online gaming platform ("162" or "Platform") and all its users ("Members" or "Players"). These Terms apply to the use of the website 162.live and all associated services.
By registering, logging in, or using any service on 162, you expressly acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use 162.
162 reserves the right to update or modify these Terms & Conditions at any time. Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.
This version of the Terms & Conditions has been prepared in Bengali for the convenience of users in Bangladesh. In the event of any linguistic ambiguity, the interpretation of 162's original document shall prevail. If any part of these terms is unclear, please contact [email protected].
To create an account on 162, you must complete the registration form accurately and in full. Registering with incorrect or false information is a violation of these Terms & Conditions and may result in account termination.
Each individual may only hold one account. It is prohibited to create multiple accounts under the same name, multiple accounts for different members of the same household, or multiple accounts from the same device or IP address. If such activity is detected, all associated accounts may be closed and any remaining balances forfeited.
It is the member's sole responsibility to keep their account login credentials (username and password) completely confidential. Sharing account access with anyone else or transferring an account is strictly prohibited. The member is personally liable for any unauthorized activity carried out through their account.
162 is strictly for users aged 18 and above. Creating an account as a minor is strictly prohibited. Providing accurate date of birth during registration is mandatory. Any account found to have been created using a false age will be immediately closed and the balance may be forfeited.
162 reserves the right to carry out KYC (Know Your Customer) verification at any time — particularly prior to withdrawal requests, for large transactions, or when suspicious activity is detected. The following documents may be requested during the KYC process.
| Document Type | Purpose |
|---|---|
| National ID Card (NID) | Identity and age verification. Clear images of both sides of the document are required. |
| Passport | Accepted as an alternative identity document. |
| Driving Licence | Alternative documents for identity verification. |
| Proof of Address | Utility bill or bank statement (issued within the last 3 months). |
| Proof of Payment Method | To verify the payment method used for the deposit. |
| Selfie Verification | To verify that the document belongs to the account holder. |
Specific payment methods must be used for deposits and withdrawals at 162. Log in to the platform and navigate to the Deposit or Withdrawal section to view the currently available payment methods. Available methods and limits are subject to change over time.
All deposits must be made from the member's own account or payment method. Deposits made in a third party's name will not be accepted, and in such cases a refund and/or account closure may be actioned.
KYC verification must be completed before a withdrawal request can be processed. Withdrawal amounts are generally returned via the same payment method used for the deposit. Processing times vary by payment method — typically ranging from a few hours to a few business days.
If you experience any issues with a withdrawal, please contact us at [email protected] with your transaction reference number. 162 follows international anti-money laundering standards, which means some transactions may be subject to additional verification.
162 may offer bonuses and promotional offers to new and existing members from time to time. Each bonus offer has its own specific terms and conditions, which will be stated on the relevant bonus page or offer description. Bonus-specific terms apply in addition to these general Terms & Conditions.
Before claiming any bonus, make sure to read its Wagering Requirement. The Wagering Requirement is the total amount you must wager before the bonus can be withdrawn. For example, a 30x Wagering Requirement means you must place bets totalling 30 times the bonus amount.
If wagering is not completed before the bonus expires, the bonus balance and any winnings derived from it will be forfeited. A maximum bet limit may apply while a bonus is active — exceeding this limit may result in the bonus and associated winnings being voided.
Wagering contributions vary by game type. Slots typically contribute 100%, while Live Casino games may contribute less. Each bonus's terms will include a detailed breakdown of game contributions.
162 reserves the right to modify, suspend, or cancel any bonus offer at any time. Using multiple bonuses simultaneously is generally not permitted — the specific terms of each bonus will make this clear.
| Bonus Information | General Rules | Special Note |
|---|---|---|
| Wagering Requirement | 10x–50x (varies by bonus) | The multiplier stated in the bonus terms applies |
| Bonus Validity Period | 7–30 days (varies by bonus) | Unused bonuses cancelled upon expiry |
| Maximum bet limit | While a Bonus is Active | Breaching limits may result in bonus cancellation |
| Slots Contribution | Typically 100% | Some slots may be excluded |
| Live Casino Contribution | Typically 10–25% | Varies according to bonus terms |
| Multiple Bonuses | Generally Not Permitted | Specific offers may have their own separate rules |
At 162, each game category has its own set of rules. Live Casino, slots, and e-sports betting each operate under separate betting rules and payout structures. Players are responsible for familiarising themselves with the rules of any game before they start playing.
Once a bet is confirmed in a Live Casino game, it cannot be changed or cancelled. Each round has a fixed betting window — if you miss it, you cannot participate in that round. If the live stream is interrupted or your game is affected by connectivity issues, 162's recorded data will be considered final.
In slots, the outcome of every spin is determined by an RNG (Random Number Generator). Previous results have no effect on future spins. RTP information for each game can be found in the game details.
Once a bet is confirmed in e-sports betting, it cannot be changed. If a match is cancelled or postponed, bets will be settled in accordance with 162's specific policy — typically resulting in a refund. Changes to tournament schedules may affect the outcome of bets.
If a technical issue or error causes an incorrect game result, 162 reserves the right to void the round and refund all stakes. In any dispute regarding game rules, 162's decision shall be considered final.
To keep the 162 platform fair and safe for everyone, certain activities are strictly prohibited. Violations may result in immediate account closure and forfeiture of your balance.
Bonus abuse is a serious violation. It is strictly prohibited to claim bonuses using multiple accounts, artificially meet wagering requirements by exploiting bonus loopholes, or place opposing bets with the deliberate intent of profiting from a bonus.
162 reserves the right to void any transaction where a technical error or glitch has been exploited to gain abnormal winnings. The use of automated bots, scripts, or software to play games is strictly prohibited.
Money laundering or the use of funds from illegal sources on the platform is strictly prohibited. 162 reserves the right to report any such suspicious activity to the relevant authorities.
162 reserves the right to suspend or close any account at any time and for any reason — including but not limited to breaches of these terms, suspicious activity, fraud concerns, or responsible gaming grounds. Members will generally be notified before an account is closed, however immediate action may be taken without notice in urgent cases.
Members may request account closure at any time. To voluntarily close your account, contact [email protected]. Before closing, please withdraw any available balance.
Deposits and betting are not available while your account is suspended. Once the issue is resolved, your account may be reinstated. Contact support to find out why your account was suspended.
Even if you don't have time to read the full terms, make sure you know these six key points.
162 takes responsible gaming seriously. Online gaming is a form of entertainment — it should never be viewed as a reliable source of income. If you experience any gaming-related problems, please seek help.
162 may offer responsible gaming tools such as Self-Exclusion, Deposit Limits, Session Limits, and Reality Checks. Members can activate these tools themselves. Enabling Self-Exclusion will suspend your gaming activity on 162 for a set period or permanently.
While a self-exclusion is active, 162 will proactively stop sending promotional materials to that member. However, members also have a responsibility of their own — not to attempt to create a new account before the self-exclusion period has ended.
It is every adult's responsibility to protect those under 18 from accessing gambling. Please prevent minors from accessing your devices and accounts. To learn more about responsible gaming, Responsible Gaming Visit the page.
Personal information collected by 162 during registration and platform use is handled in accordance with our Privacy Policy. To learn more, Privacy Policy Read the page.
By becoming a member of 162, you consent to the collection and processing of your personal data for the purposes of membership management, KYC verification, payment processing, and responsible gaming monitoring.
162 does not sell member data to third parties. However, information may be disclosed when required by law, at the request of authorities, or for fraud investigation purposes. Necessary data may be shared with payment processors and technology partners, who are bound by confidentiality agreements.
162's liability is limited in the event that your gaming experience is disrupted due to technical issues on the platform, internet disconnections, third-party service failures, or any other cause. To the fullest extent permitted by law, 162 accepts no liability for indirect, incidental, or consequential damages.
If you have a dispute regarding a game outcome or bet settlement, please submit a written complaint to [email protected], including a full description of the incident, the date, time, game name, and transaction ID where applicable. 162 aims to respond within 5 business days.
If a technical error results in an incorrect payout, 162 reserves the right to recover the excess amount from the member's account. Exploiting such errors is strictly prohibited.
162 reserves the right to update these Terms & Conditions at any time. For significant changes, we will endeavor to notify members via email or an on-platform notice. However, continued use of the platform after any changes constitutes acceptance of the updated terms.
If you have any questions or need clarification about these terms, reach out to us at [email protected]. We offer support in Bengali and typically aim to respond within 24 hours.
This Bengali version of the Terms & Conditions has been prepared for the convenience of members in Bangladesh. Please treat this document as a general guide, and seek independent advice for any legal questions.
Some terms used in this document may be unfamiliar. Here is a plain-language explanation of the most common ones.
Two questions come up frequently — here are detailed answers to both.
Now that you have a clear understanding of 162's Terms & Conditions, go ahead and register — and enjoy responsibly.
For users aged 18+ only. By registering, you agree to these Terms & Conditions.