162 believes gaming should be a source of enjoyment — not stress or problems. On this page, learn how to set limits, recognise warning signs, and find help when you need it.
Responsible gaming means treating gaming as a healthy form of entertainment — not as a source of income or an escape from problems. 162 places the highest importance on responsible play because we believe that protecting every player is a core duty of any truly quality platform.
Simply put, Responsible Gaming means: spending only what you can afford, keeping the time you spend gaming within reasonable limits, not chasing losses with more bets, and treating gaming as a small part of life's entertainment — not putting it above everything else.
162 believes most people can enjoy gaming in a controlled way. For some, however, gaming can become a problem — this is not a sign of weakness, but a real challenge. 162 is always here to help you face that challenge.
This page covers every aspect of responsible gaming in detail. Using the tools and guidance here, you can keep your gaming experience positive and enjoyable at all times.
Gaming should add colour to your life — not become your whole life. When it brings you joy, it's entertainment. When it starts causing worry, it's time to seek help.
162 is more than just a gaming platform — we are committed to providing players in Bangladesh with a safe, transparent, and responsible entertainment environment. Toward that goal, 162 is committed to the following.
Setting limits is the most effective step you can take toward responsible gaming. 162 offers a range of limit options so you always stay in control.
Before setting limits, ask yourself honestly: How much can I comfortably spend on entertainment each month? How many hours of gaming won't interfere with my daily life? Will I genuinely enjoy staying within these limits, or will I feel the urge to exceed them? Set your limits based on those honest answers.
| Limit Types | Description | Why It Helps |
|---|---|---|
| Daily Deposit Limit | Set the maximum amount in BDT you can deposit each day. | Prevents you from going over your daily budget. |
| Weekly Deposit Limit | The total amount you can deposit within a seven-day period. | Keeps your weekly spending in check. |
| Monthly Deposit Limit | The maximum total deposit amount allowed within a single calendar month. | Helps keep gaming spending in line with your monthly budget. |
| Session Time Limit | A limit on how long you can play in a single session. | Prevents excessive time spent gaming and ensures you take regular breaks. |
| Loss Limit | The maximum amount you can lose within a given period. | Protects you from chasing losses after a losing streak. |
| Reality Check | Session time and spending reminders at set intervals. | Reminds you how long you have been playing and how much you have spent. |
Self-exclusion means making your own decision to take a break from gaming on 162 — for a set period or permanently. It takes courage, not weakness. 162 fully respects this decision and acts on it as quickly as possible.
During self-exclusion, 162 will not allow you to log in to your account. No promotional or bonus communications will be sent during the exclusion period. If you somehow gain access and encounter wins or losses during an active exclusion, 162 reserves the right to consider any activity during that period void.
Your account is automatically reactivated once the break period ends.
Submit your request to [email protected].
Problem gambling usually develops gradually — not all at once. Recognising the early signs makes it easier to act quickly. The warning signs at different stages are outlined below.
Answer the following questions honestly. This is not a diagnostic test — it is simply a way to become more aware of your gaming habits. If you answer "Yes" to five or more questions, consider seeking help.
Often, the first signs of problematic gaming are noticed by family or friends. If someone close to you seems to be gaming excessively, the information on this page may be helpful.
If you think a loved one is struggling, talk to them calmly and without judgment. Blame or anger will only make them more secretive. Try saying: "I'm worried about you because I care about you." That approach makes a far bigger difference.
You can also email [email protected] for guidance on how to help a loved one — 162's team is ready to assist in Bangla.
162 is for users aged 18 and above only. Keeping minors away from gaming is a core responsibility at 162. Age is verified through the KYC process — but family members should stay vigilant as well.
If there are children or teenagers in your home: never share your 162 account password with younger family members. Do not leave your device unattended while logged in. Enable parental controls or screen time limits on your device. Always log out after each session.
If 162 identifies an underage member, the account is immediately closed and all collected data is deleted. If you suspect a minor is using 162, report it right away at [email protected].
Speaking up about a problem is the first and most courageous step. Alongside direct support, 162 can also point you toward the right resources. A range of support options are outlined below.
162 backs up its responsible gaming commitment with concrete tools and clear processes, not just words.
Following these habits before and after every session at 162 will keep gaming enjoyable at all times.
Simple explanations of key terms used in responsible gaming discussions.
Here are detailed answers to the questions 162 users ask most often.
Keep your gaming within limits at 162. Whenever you have questions or need support, we're always here.
For Help: [email protected]
For players aged 18 and above. If gaming becomes an addiction, please seek help.